Technical Support
FRESHMEN ENTERING FAU FOR THE FIRST TIME IN SPRING 2019 SHOULD NOT TAKE THE ALEKS PLACEMENT ASSESSMENT.
TALK TO YOUR ADVISOR IN UNIVERSITY ADVISING SERVICES ABOUT WHICH MATH COURSE TO TAKE.
I cannot complete registering and/or paying for ALEKS
Visit: https://helpdesk.fau.edu/TDClient/KB/ArticleDet?ID=30228
I am being prompted for a proctoring passcode. What do I do?
Visit: https://helpdesk.fau.edu/TDClient/KB/ArticleDet?ID=30230
What do I do if my web browser gets stuck or my computer crashes while I'm taking the Placement Assessment?
Simply close the browser, or log out and log back in by clicking on "LOGIN/PAYMENT” in the menu at the top of the page. ALEKS will resume the Placement Assessment exactly where you left off, with no loss of your previous answers.
Where can I get help with ALEKS?