Process Improvement

Are you ready to improve the processes in your research administration or healthcare office?

We provide consultation on the step-wise improvements of processes, based on Lean SixSigma methodology.

This methodology will:

process improvement diagram - five colored circles with arrows pointing to each circle
DEFINE
⇨
MEASURE
⇨
ANALYZE
⇨
IMPROVE
⇨
CONTROL
⇨

DEFINE:

  • What needs improvement?
  • What do customers want?

MEASURE:

  • Use data to understand how your processes work

ANALYZE:

  • Determine root cause of problem, preventing best performance

IMPROVE:

  • Identify potential solutions
  • Test improvements

CONTROL:

  • Implement
  • Sustain

If you are interested in an initial consultation, please contact us at process@fau.edu.