Onboarding Frequently Asked Questions

I am having trouble logging in to Workday, what should I do?
All login issues are handled by the OIT HELP DESK. Please contact them at 561-297-3999
When will I get the email for onboarding?
Once the hiring process has been completed (you can check with the hiring manager on the status), the system will generate the “Welcome “ email to you which will include your temporary login information.
What is a Z-number?
A Z-number is a unique 8-digit identifier (Z12345678) assigned to each FAU employee and student. All new hires will start out with a 7-digit temporary Workday (WD) number (WD1234567) which will automatically be converted to a permanent Z# once onboarding has been completed.
How do I know when my Onboarding is successfully completed?
Onboarding is complete once all tasks in an employee’s Workday inbox are completed. The last item in your inbox will be the I-9 document notification task, once that has been submitted, the process is complete.
Can I upload my I-9 documents into Workday?
I-9 documents need to be presented to Human Resources or a partner campus liaison within 3 days of hire. We ask that you present these original documents when you attend orientation, or to a partner campus liaison if you will not be attending orientation (orientation is mandatory for all AMP, SP & Faculty employees). If you are a remote hire, please contact WARC at 561-297-2422 for alternate options.
How do I know what documents to bring for the I-9?

Please view the attachment for the acceptable forms of IDs that will satisfy the requirement.