Damage Bill Appeal Process

The appeals process is designed to assist residential students who are concerned about charges assessed to their accounts from the Department of Housing and Residential Education. These charges include, but are not limited to: improper check-outs, damage charges, fees associated with lost or replacement keys, etc…

General Instructions:

  • The appeal must be submitted via e-mail to the following Housing and Residential Education Appeals Committee: hre@fau.edu
    • Glades Park Towers
    • Heritage Park Towers
    • Indian River Towers
    • Parliament Hall
    • Business Professional Women’s Scholarship House
    • Innovation Village Apartments (South and North)
    • University Village Apartments
    • Residence Hall 1,2,3
  • Appeal Narratives should include the following:
    • Student Name
    • Hall Name, Room Number
    • Semester(s) of appeal (ex: Spring 2024)
    • Reason for Appeal
    • Information about your stay in our halls:
      • Check-in date/Check-out date
      • Any noted damages upon checkout
      • Parents or other involved persons may provide letters of support and written documentation, but these items will not initiate an appeal.
      • Please describe the nature of the appeal, including any additional documentation, as necessary.
  • Appeals must be initiated by residents and sent from the student’s FAU e-mail account.
  • Appeals must be received no later than 60 days after the charge has been placed on that student's account. Late appeals will not be reviewed.
  • Appeal Decisions made by the Housing and Residential Education Leadership Team member will be considered final.