virtual desktops guide
Virtual Desktops enable students, faculty, and staff to access a secure instant access 24/7, on-demand Windows PC from anywhere in the world with an Internet connection.
Every virtual desktop has dozens of software applications available for free for all students, including software like Solidworks, PyCharm, Ansys, and more.
To simplify Virtual Desktops we have sectioned the guide into 3 sections.
These sections can be accessed from the navigation bar on the left, or the blue buttons provided below.
DUO Mobile ACCESSING VIRTUAL DESKTOPS MAINTAINING VIRTUAL DESKTOPS
There are two possible issues causing the "Access Denied" message, please follow these steps in order to resolve your issue:
1. After visiting "portal.eng.fau.edu" or opening the VMWare Horizon Client and signing in with your FAU credentials, ensure that you are accepting the DUO Mobile push Notification on your mobile device.Please note that VMware Horizon supports only DUO Push for authentication.
After accepting your DUO Mobile Push, you should see "Engineering Desktops."
If this does not resolve your issue move to step 2.
2. Sometimes FAU credentials can become out-of-sync with all of the services FAU offers, including VMWare. In order to fix this, visit this website: https://accounts.fau.edu/
On the website, select "Forgot your password" and follow the process to reset your password. Once your password is changed, FAU will re-sync your credentials across all platforms, allowing you to sign in to VMware successfully.
For any further questions or assistance contact us at: help@eng.fau.edu or through our form found here.