People Counter & Wait Time Estimator​

Overview

Currently, Office Depot does not have a designated format for tracking wait time for customers using the Copy & Print Departments. Measuring traffic via transactions isn’t possible because there are variable system delays in transaction logging which makes it unsuitable. The goal of this project was to create a video system that improves customer support by using object tracking/detection models for video frame analysis. Data extracted from the video would be used to generate a more accurate customer wait time.

Community Benefit

Our project will not only benefit Office Depot Corporate by providing a more efficient means of monitoring customer traffic in Copy & Print, but also provide customers a more accurate display.​

Team Members

• Jonathan Laine
• John Salsinger
• Charles​ Seaman​
• ​Kirk​ Shields​

Sponsor

Office Depot