Health Insurance

Cultural Insurance Services International (CISI) for Students  

CISI Insurance (Mandatory for Students)

All students who participate in a FAU sponsored or a FAU exchange program will be required to purchase CISI Insurance for emergency medical and evacuation coverage as part of their program fee. Students who participate in a non-FAU study abroad program are also required to get CISI insurance, Insurance needs to cover the student for the extent of their program.

Students who are participating in an international conference or international research under FAU auspices; or humanitarian travel projects under FAU auspices may opt to purchase CISI insurance at the FAU rate. Currently student rates are $24 for up to two weeks, $37 for four weeks, and $57 for six weeks. This is a personal expense. Students should enroll for this optional coverage through the Office of International Programs (GS Suite 212Q) or call 561-297-1208.

CISI Insurance Description of Coverage

How to Contact CISI:

If you have any questions regarding your benefits or the claim submission process, do not hesitate to contact CISI. Please include your policy number on all communications submitted to CISI by email or mail. The CISI policy number is GLM N04983336.

Phone:
(800) 303-8120 ext. 5130  (calling toll-free from within the US)
(203) 399- 5130 (calling from outside of the US, collect calls accepted)

Email: cisiwebadmin@culturalinsurance.com  

Mail: Cultural Insurance Services International (CISI)
River Plaza
9 West Broad Street
Stamford, CT 06902-3788

 

In cases of medical emergency, please contact our emergency assistance provider, Europassist:

Policy Number: 13 GLM N04983336 (Start dates 01/01/2013 to 12/31/2013)

Emergency Assistance Provider: Team Assist from Europassist
Phone: (877) 577-9504 (calling toll-free from within the US)
(240) 330-1520 (calling from outside of the US, collect calls accepted)

Email:  ops@europassistance-usa.com

In the event a claim needs to be filed students can print out a claim form and submit it to CISI. You can submit your claim at anytime.

Claim Form   


Extending CISI Insurance Coverage for Personal Travel

Students studying abroad can extend and purchase additional insurance coverage for their personal travel directly from the CISI website.  The following procedures will help you secure your personal travel coverage: 

  1. Go to the CISI website (http://www.culturalinsurance.com)
  2. Go to view plans
  3. Go to enroll now, under the section called basic
  4. Click on “I am a U.S. Citizen” or “ U.S. Permanent Resident / Green Card Holder  “
  5. Click on  “Add an Extra Month of Insurance to my current CISI plan”
  6. Once there you will need to create an account (using your full name and birth date as provided to OIP).
  7. Once you have created your account, you will be guided step by step through the process.

 If you should encounter any problems with the above procedures you can call the help line at (800) 303-8120, ext. 5130.  


Cultural Insurance Services International (CISI) for Faculty and Staff  

FAU study abroad program faculty leaders and other FAU staff teaching on a FAU study abroad program will be enrolled by OIP in CISI emergency medical and evacuation insurance as part of routine program operations.  

Through an institutional agreement with CISI FAU faculty, staff, and other employees going abroad to attend conferences, conduct research, or participate in other university business abroad may opt to purchase personal coverage from CISI.   Vacation travel is not covered. The current cost of the coverage is $50.00 per month (it cannot be prorated for shorter trips) and is a personal expense. Those wishing to enroll in this insurance should download and complete the CISI Insurance Enrollment Form below and submit it to Cultural Insurance Services International at  enrollments@culturalinsurance.com.

CISI will invoice the individual listed on the enrollment form.

CISI Insurance Enrollment Form

CISI Description of Coverage 


How to Contact CISI:

If you have any questions regarding your benefits or the claim submission process, do not hesitate to contact CISI. Please include your policy number on all communications submitted to CISI by email or mail. The CISI policy number is GLM N04983336.

Phone: (800) 303-8120 ext. 5130  (calling toll-free from within the US) (203) 399- 5130 (calling from outside of the US, collect calls accepted)

Email: cisiwebadmin@culturalinsurance.com

Mail: Cultural Insurance Services International (CISI) River Plaza 9 West Broad Street Stamford, CT 06902-3788

 

In cases of medical emergency, please contact our emergency assistance provider, Europassist:

Policy Number: 13 GLM N04983336 (Start dates 01/01/2013 to 12/31/2013)

Emergency Assistance Provider: Team Assist from Europassist Phone: (877) 577-9504 (calling toll-free from within the US) (240) 330-1520 (calling from outside of the US, collect calls accepted)

Email: ops@europassistance-usa.com


Student Discount and Insurance Card (ISIC)

FAU students may also purchase the International Student ID Card (ISIC) from the Office of International Programs (OIP) for $25.   The ISIC is a student discount card frequently used by students travelling abroad, as well as in the US and online.  It also offers some emergency health insurance for the student who is traveling abroad on personal travel or vacation.   To view the discounts that are offered, and other provisions, please visit www.myisic.com. To purchase an ISIC, students must bring to OIP the $25 fee (exact change please), a 1" x 1" size picture, and proof that they are a student at FAU.

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 Last Modified 9/11/14