Parents: Frequently Asked Questions

Q: Am I allowed to inquire about my son's/daughter's financial or academic record?

A: Only certain information can be released to parents regarding their son's/daughter's financial or academic records. The Family Education Rights and Privacy Act (FERPA) exists to protect your son's/daughter's right to confidentiality and limits our release of information about your their file or award(s). Students may give the Registrar's Office written consent to release the information to their parents by completing the Family Education Rights and Privacy Act - Authorization to Release Financial Records form.   The completed form authorizes the Office of Student Financial Aid and the Office of Student Financial Services at Florida Atlantic University to disclose financial records as defined by FERPA. Reminder: For access to student academic records please contact the Registrar’s Office.

Q: May I initiate revision to my son's/daughter's award?

A:  The students may request changes in type of award and/or amount of award.  Failure to respond within three weeks of an award offer will result in cancellation of the aid offered to your son/daughter. College is a setting where students begin to make their own decisions. Therefore, parents are encouraged to let their son/daughter understand and experience the many challenges of budgeting, time management, and academic/financial aid processing. This practice will ultimately enable your son/daughter to become independent and to make the first step toward entering the "real world".

Q: What is the difference between PLUS loans and Alternative loans?

A: PLUS Loans require a completed FAFSA application by students, while Alternative Loans do not. Please refer to Financial Aid - PLUS Loan Information and Financial Aid - Alternative Student Loans for more details. 


Q: How can my son/daughter qualify for work-study?

A:  The Federal Work-Study Program is a federally-funded program for eligible students who demonstrate financial need. Students will be required to complete a FAFSA application. For more details please refer to Financial Aid - Student Employment and click on Need Based Employment.


Q: Where can I look for available scholarships/loans/grants?

A: There are numerous scholarships, loans and grants available for students. Please check the Types of Aid webpage periodically: Federal Student Aid Programs, State of Florida Student Aid Programs, FAU Loans & Grants, and FAU Scholarships. For processing of annual applications, students are encouraged to submit a FAFSA application as early as January 1st of each year for the upcoming academic year.


Q: What should I do if my son/daughter wants to take courses at another institution?

A: As long as your son/daughter is degree seeking and enrolled in at least 6 credit hours at FAU, then classes may be credited toward an FAU degree and your son/daughter may be eligible to receive assistance. Students are not eligible to receive financial aid at more than one institution for any one term. Therefore, you must apply for financial aid by completing the FAFSA application at the institution where you are degree-seeking, referred to as your home institution. Additional forms are required, please refer to Financial Aid Policies - Concurrent Enrollment page. 


Q: If my son/daughter has an unusual and extenuating financial aid circumstance, how would they seek assistance?  

A:  Please utilize all available online resources including the Financial Aid website and the Money Matters! tab located on MyFAU. If you still have more specific questions pertaining to your current financial aid status, you may contact our financial aid advisors at (561) 297-3530. Students are assigned to a specific counselor by the initial of their last name. Please refer to our Counselor page.  


Q: What happens if my son/daughter doesn't perform well in his/her classes?

A: Financial aid regulations require that they maintain satisfactory academic progress. Generally, your son/daughter must maintain a 2.0 GPA and successfully complete 67% of their classes. If they do not, they may be placed on probation or denied future assistance. Please refer to Financial Aid Policies/Rules & Regulations - Academic Progress page.  


Q: How can my son/daughter receive assistance to purchase books for college?

A: If your son/daughter is receiving financial aid, he/she may complete the Short Term Advance application online via the Money Matters! tab on MyFAU.  To receive a FAU Short Term Advance, students must have a bank account with Direct Deposit Authorization. Funds will be directly deposited into the student’s bank account.  For more detailed information, click here.

If your son/daughter does not have an account, they may sign-up anytime with BB&T on campus. However, FAU is able to directly deposit your Short Term Advance or financial aid refund into your existing financial institution. 

FAU Short Term Loan Applications are available between two weeks BEFORE the start of classes until two weeks PRIOR to the end of classes of each semester. 


Q:  Why am I getting a statement when I have financial aid that covers all my charges?

A:  Every student is sent a monthly bill via their FAU email for tuition, fees and other charges. This statement reflects all payments received through the statement date. If you are certain you have financial aid that exceeds your tuition and fees plus any other amounts due to the University, you can disregard this bill. For questions regarding your Billing Statements, please go to the Controller's Office FAQs webpage.


Q: How would I be able to calculate/estimate college cost for my son/daughter?

A: Internet calculators are available for you to figure out college costs, loan payments, financial aid payment estimations, or graduated student loan repayment. Please refer to our FAU Financial Aid Disbursement Estimator.


Q: How can my son/daughter track their financial aid award information?

A: Your son/daughter is encouraged to access their financial aid information online via MyFAU. Please keep in mind that their award(s) may change each semester due to changes to enrollment/housing. Also, please be aware of Terms and Conditions of Awards.

 Last Modified 9/7/16