Solving Problems on Your Own

  • Don’t be afraid to ask questions.
  • Don’t hesitate to call University offices for help.
  • Be prepared. Be informed. Gather your information and documentation ahead of time.
  • Remember to be civil; rudeness and accusations rarely help any situation.
  • Make sure that you are talking to the right person to answer your question, handle your issue, or make a decision.
  • Read all information available to you concerning your issue. Search the University’s website using the search box in the upper right corner; often this will provide you with valuable information.The University makes a conscientious effort to inform the campus community of its deadlines and procedures. You are responsible for knowing University policy and University deadlines. 
  • Use the Academic calendar to know University deadlines.
  • Before you sign contracts such as housing/meal contracts or before you agree to financial aid, read the fine print. Know what you are agreeing to, what your obligations are and when they are due.
 Last Modified 11/8/16