Computer Configurations

These recommendations are minimum guidelines for providing the best possible support while maintaining acceptable levels of performance with clients' computers throughout the university. Computer recommendations are updated as needed. 

Windows 10
1 Gigahertz processor or faster
Minimum RAM: 1 gigabyte (GB) (32-bit) or 2 GB (64-bit). OIT recommends at least 4GB or more.
Free hard disk space: 16 GB. OIT recommends using a hard drive with 250GB of space or more.

Windows 7 or 8.1
1Gigahertz (GHz) processor or faster
Minimum RAM: 1 gigabyte (GB) (32-bit) or 2 GB (64-bit). OIT recommends at least 4GB or more.
Free hard disk space: 16 GB. OIT recommends using a hard drive with 250GB of space or more.

 

MAC OS X v 10.10 Yosemite or 10.11 El Capitan
OS X v10.6.8 or later installed (for upgrades)
2GB of memory
8.8 GB of available storage 
For full details, visit:  http://www.apple.com/osx/how-to-upgrade/

 

Macs compatible with 10.10 or 10.11:
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later),
MacBook Pro (15-inch or 17-inch, Mid/Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009) 

 


Software manufacturers define the system requirements for their software, which usually include minimum processor (CPU), minimum memory (RAM), and minimum hard disk drive space (HDD). The more powerful the system, usually, the better the performance of the computer and the software.

When OIT posts desktop recommendations, careful consideration is given to user needs for basic functionality, anti-virus, security, multitasking, software used for support, networking, etc. If a computer does not meet the minimum standards, OIT can determine whether a hardware upgrade is possible. If such computers cannot be upgraded,OIT recommends that they be replaced with systems that do meet the minimum standards. If driver compatibility is not available for the OS being requested, OIT will not be able to install the requested OS.

Computers that do not meet the minimum standards can encounter problems, and OIT's ability to support such computers can be hampered. Hence, these computers may not be fully supported, if at all, by OIT when problems arise.



Quotes for New Computer Equipment:

Contact Sean Cunningham, Purchasing, scunning@fau.edu ext. 7-3874    (OIT has worked with Dell for standard & advanced computer configurations. Purchasing can provide you the quotes on these particular systems as well as work with Dell to provide you additional quotes as needed.)  These system configurations are also accessible in Workday by choosing:  Purchases worklet-->Connect to Supplier Website-->Connect Dell Punchout 

You can also contact Dell directly: Jason_Lovitt@dell.com

 


Support Services Provided: 

Setup, configure, and connect computers with related peripheral equipment
Install standard operating system and related FAU supported software, including antivirus software
Setup computers with network access
Configure cell phones, transfer data and contacts
Provide troubleshooting for software and hardware related issues
Provide limited hardware part replacement for Dell Warranted computers
Will consult and advise in advance of moves regarding the requirements for OIT. Note: OIT does not move the equipment, but will assist with disconnecting and reconnecting equipment and make sure all data ports are active prior to the move.  



 Last Modified 11/8/16