If you must cancel your registration, please notify us by phone or fax at least 48 hours before the course begins, and you will get a refund of your course tuition minus a 10% processing charge. Your application fee will not be refunded. Students who attend class up to the fifth day can receive a refund of 80% of the tuition. The Intensive English Institute must receive request for a refund in writing no later than the fifth day of class. After the fifth day, no refunds or transfers to the following semesters will be made.