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CODE ENFORCEMENT HOME ABOUT US UPCOMING PROGRAMSSERVICESCONTACT US
 

Upcoming Programs

 

OFFICER SAFETY AND FIELD APPLICATIONS

CODE ENFORCEMENT CERTIFICATION CLASSES AND EXAM

 

Dates: Sept. 14 - 17, 2015

 

Location: Boynton Beach Police Department, Boynton Beach, FL

Classes: 8:00 a.m. - 5:00 p.m., Monday through Wednesday

8:00 a.m. - 3:00 p.m. Thurs

 

Please follow this link for the flyer and registration form

OR

  REGISTER ONLINE
 

(If you have any questions regarding the classes please contact

Sue Dean at 561/297-3749 or email her at sdean@fau.edu)

 

Exam: 3:30 p.m. - 5:30 p.m. Thursday at the same location

 

Please follow this link to register online for the exam

 

(Exam registrations are handled through UCF and only done online.

If you have any questions regarding the exam registration please contact

Susan Pruchnicki at 407/882-3960 or email her at Susan.Pruchnicki@ucf.edu

 

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PROCUREMENT BENCHMARKING

 

Special: Send 4 participants and get the 5th free

 

Date: Oct. 7          Time: 9:00am - 4:00pm

                                     Fee: $99.00           Location: FAU, Davie Campus

                                     6 hours/.6CEUs     Instructors: Dr. Cliff McCue & Dr. Eric Prier

 

This workshop identifies benchmarking as a performance measurement tool used to measure comparative operating performance of governments and identifies "best practices." An in-depth discussion about benchmarking will include:

  • focusing on key performance gaps;
  • identifying ideas from other governmental entities;
  • creating a consensus to move an organization forward;
  • making better decisions from a larger base of facts

Please follow this link for the brochure and registration form

 OR
 REGISTER ONLINE
 
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FUNDAMENTALS OF CODE ENFORCEMENT

CODE ENFORCEMENT CERTIFICATION CLASSES AND EXAM

 

This class is full and we are no longer accepting registrations.

Please scroll down to see our Nov. and Dec. classes and locations

 

Dates: Oct. 19 - 24, 2015

 

Location:  FAU Campus, Davie

 

Classes: 8:00 a.m. - 5:00 p.m. Monday - Friday

 

(If you have any questions regarding the classes please contact

Sue Dean at 561/297-3749 or email her at sdean@fau.edu)

 

Exam: 10:00 a.m. - Noon Saturday October 24 at the same location

 

Please follow this link to register online for the exam

 

(Exam registrations are handled through UCF and only done online.

If you have any questions regarding the exam registration please contact

Susan Pruchnicki at 407/882-3960 or email her at Susan.Pruchnicki@ucf.edu

 

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TELEPHONE AND EMAIL EFFECTIVENESS FOR PUBLIC SECTOR EMPLOYEES *New*

 

Special: Send 4 participants and get the 5th free

 

 Date: Oct. 22           Time: 8:30am - 12:30pm

                                    Fee: $75.00              Location: Coral Springs

                                    4 hours/.4CEUs         Instructor: Steve Wishnack

 

Words make impressions and impact customer satisfaction. Some words are valuable service assets that satisfy customer needs, while others are liabilities to service performance. This highly interactive workshop examines how the words we use can enhance or detract from telephone and email effectiveness with both internal and external customers. A variety of everyday customer phone conversations and email communications are explored and evaluated, with the goal of understanding how specific language can impact the overall customer experience. Tips and suggestions are offered as well as numerous practice opportunities provided in a supportive manner that make this workshop session a unique and valuable learning experience
 

Please follow this link for the brochure and registration form

 OR
 REGISTER ONLINE
 
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ADMINISTRATIVE STAFF PROFESSIONAL DEVELOPMENT: AND THE OSCAR GOES TO...

Special: Send 4 participants and get the 5th free

 

 Date: Oct. 27           Time: 8:30am - 12:30pm

                                    Fee: $75.00              Location: Hollywood

                                    4 hours/.4CEUs        Instructor: Jennifer Pustizzi

 


Let's face it - YOU, the administrative professional, ARE A STAR and here's why - Today's administrative professional responsibilities span far beyond the "secretary" of yesterday. Today, the administrative professional wears many hats - s/he serves as information and communication manager, meeting planner, technology "expert", project manager, researcher, and so much more. As a result of this progression, success depends upon mastering time-management, self-management and effective communication skills. This program will help enhance these competencies needed to stay ahead of the ever-evolving role of the administrative professional through fun and interactive learning. By utilizing the strategies discussed in this class you will "shine" as an even more valuable asset to your coworkers, boss, and customers than you already are!
 

Please follow this link for the brochure and registration form

 OR
  
 REGISTER ONLINE
 
 
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HERE TO SERVE: CUSTOMER SERVICE FOR ENFORCEMENT AND EMERGENCY PERSONNEL*New*

Special: Send 4 participants and get the 5th free

 

 Date: Oct. 28           Time: 8:30am - 12:30pm

                                    Fee: $75.00              Location: Martin County Sheriff's Office

                                    4 hours/.4CEUs        Instructor: Dr. Robin Larson

 

Here to Serve is a highly interactive workshop customized for the unique circumstances of enforcement and emergency personnel (police, fire rescue, code enforcement, 911-dispatchers, etc.). Based on the acronym R.E.S.P.E.C.T., Here to Serve gives particular focus to a variety of relational exchanges between public employees and "the public": citizens, clients, wards, patients and subjects. This workshop uses a variety of instructional techniques to offer participants practical skills in handling a wide range of situations with internal and external customers in the public safety service arena. Participants will leave this workshop with new perspectives on their own approaches to those that they serve.

 

Please follow this link for the brochure and registration form

 OR
  
 REGISTER ONLINE
 
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ACHIEVING THE IMAGE OF DISTINCTION *New*

Special: Send 4 participants and get the 5th free

 

 Date: Oct. 29           Time: 8:30am - 12:30pm

                                    Fee: $75.00              Location: Tamarac

                                    4 hours/.4CEUs        Instructor: Linda Yates

This interactive and down-to-earth workshop focuses on strategies to implement immediately to improve the perception of customers, co-workers and colleagues who interact with you and your team on a daily basis. Attendees will leave with tips, strategies and a communication "cheat sheet." These tips range from stepping up their appearance to communicating with finesse through email and nonverbal communication. We each have a unique personal image. We also represent the image of the organization we work for. Your first impression may be the last impression. This workshop will guide you to leave a polished, professional and positive impression every time.

Please follow this link for the brochure and registration form

 OR
 
 REGISTER ONLINE
 
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FUNDAMENTALS OF CODE ENFORCEMENT

CODE ENFORCEMENT CERTIFICATION CLASSES AND EXAM

 

Dates: Nov. 2 - 7, 2015

 

Location:  Port St. Lucie, City Hall

 

Classes: 8:00 a.m. - 5:00 p.m. Monday - Friday

 

Please follow this link for the flyer and registration form

OR

  REGISTER ONLINE

 

(If you have any questions regarding the classes please contact

Sue Dean at 561/297-3749 or email her at sdean@fau.edu)

 

Exam: 10:00 a.m. - Noon Saturday October 24 at the same location

 

Please follow this link to register online for the exam

 

(Exam registrations are handled through UCF and only done online.

If you have any questions regarding the exam registration please contact

Susan Pruchnicki at 407/882-3960 or email her at Susan.Pruchnicki@ucf.edu

 

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PERFORMANCE MEASUREMENT IN PUBLIC PROCUREMENT

Special: Send 4 participants and get the 5th free

 

Date: Nov. 4          Time: 9:00am - 4:00pm

                                     Fee: $99.00           Location: FAU, Davie Campus

                                     6 hours/.6CEUs     Instructors: Dr. Cliff McCue & Dr. Eric Prier

This session will help build a "best in class" strategic purchasing function by focusing on performance measures that capture the essence of public procurement, including:

  • introduction to performance measurement in the public sector… how value is generated
  • what makes a purchasing function great – best practice elements
  • how to measure performance
  • balancing measures
  • establishing an organization-specific process
  • competency and skills based measures
  • client satisfaction/client service level agreements
  • best practices
  • reporting results

Please follow this link for the brochure and registration form

 OR
 REGISTER ONLINE
 
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COMMUNICATING WHEN PEOPLE ARE AT THEIR WORST

Special: Send 4 participants and get the 5th free

 

Date: Nov. 13           Time: 8:30am - 12:30pm

                                   Fee: $75.00              Location: Pompano Beach

                                   4 hours/.4CEUs         Instructor: Trina Pulliam

 

You come in contact with a variety of people in your workplace and every encounter is completely reliant on your skills to communicate in a positive and effective fashion. You will learn how to communicate to build teamwork, loyalty and support. In this workshop, participants identify the 10 types of "the most awful" people where collaborating with them gets complicated. Participants discover methods to bring out the best in people which will improve individual job
performance and increase the overall productivity of the organization.

 

Please follow this link for the brochure and registration form

 OR
  
 REGISTER ONLINE
 
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ADMINISTRATIVE ASPECTS OF CODE ENFORCEMENT

CODE ENFORCEMENT CERTIFICATION CLASSES AND EXAM

 

Dates: Nov.16 - 21, 2015

 

Location:  Davie, FAU Campus

Classes: 8:00 a.m. - 5:00 p.m. Monday - Friday

 

Please follow this link for the flyer and registration form

OR

  REGISTER ONLINE

 

(If you have any questions regarding the classes please contact

Sue Dean at 561/297-3749 or email her at sdean@fau.edu)

 

Exam: 10:00 a.m. - Noon Saturday Nov. 21 at the same location

 

Please follow this link to register online for the exam

 

(Exam registrations are handled through UCF and only done online.

If you have any questions regarding the exam registration please contact

Susan Pruchnicki at 407/882-3960 or email her at Susan.Pruchnicki@ucf.edu

 

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CERTIFICATE PROGRAM IN PUBLIC RECORDS MANAGEMENT

Special: Send 4 participants and get the 5th free

Date: Nov. 17 and 18           Time: 9:00am - 4:00pm each day

                       Fee: $185.00                        Location: Boca Raton

                       12 hours/1.2CEUs                 Instructor: Steve Lewis

 

This program is designed to inform and update public sector personnel about records management and maintenance under Florida law. The four modules will address new technologies and management systems in the field of records management.
Module I focuses on the basics of records management and maintenance, including public records law in Florida, privacy vs. right-to-know, and records retention and destruction.
Module II addresses file management and design and includes a historical look at file management, equipment and supplies, and information storage and retrieval systems.
Module III covers imaging, with particular focus on legalities and standards related to microfilm and optical digitizing, computer retrieval systems, and cost analyses.

Module IV discusses disaster preparedness/recovery systems and contemporary records management issues, including off-site storage, facilities management, and vital records. A certificate will be awarded to those attending all four modules.

 

Please follow this link for the brochure and registration form

 OR
  
 REGISTER ONLINE
 
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MANAGING INFORMATION OVERLOAD *New*

Special: Send 4 participants and get the 5th free

Date: Nov. 19             Time: 8:30am - 12:30pm

                                  Fee: $75.00                 Location: FDOT

                                  4 hours/.4CEUs           Instructor: Donna Kim Brand

 

The number one cause of wasted time and money in organizations is re-hashing information or re-doing projects due to mis-information or incomplete understanding the first time around. Add to this the stress and frustration caused by the endless stream of emails, calls, demands and interruptions that squeeze the joy out of your daily work. You will learn how to:

• Use thinking shortcuts that cut to the essence of what you need information for
• Gain a grasp of both the big picture and details simultaneously so you can focus where needed

  and assure organizational coordination
• Harness the power of your attention and memory to save time
• Apply creativity to develop mental agility

 

Please follow this link for the brochure and registration form

 OR
 REGISTER ONLINE
 
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WORKSHOP FOR COORDINATORS AND SECRETARIES TO CODE ENFORCEMENT BOARDS AND SPECIAL MAGISTRATES

Special: Send 4 participants and get the 5th free

Date: Dec. 1        6 hours/.6CEUs        Time: 9:00am - 4:00pm   

                     F.A.C.E. Member Fee: $72.00             Non Member Fee: $96.00              

                     Location: Hollywood Police Dept.      Instructor: Donna Kim Brand

 

This six-hour workshop is designed specifically for Code Board coordinators, secretaries and anyone who supports or assists a Code Enforcement Board or Special Magistrate. Not only will you have a chance to share information with other professionals in the field, but you will learn practical information covering all aspects of your job, including:

• Notices and agendas
• Minutes and reports
• Orders and post-hearing procedures
• Dealing with board members, special magistrates, inspectors, attorneys, and respondents
• Computer programs

 

Please follow this link for the brochure and registration form

 OR
  
 REGISTER ONLINE
 
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OPEN GOVERNMENT IN THE STATE OF FLORIDA: PUBLIC RECORDS LAW & FLORIDA GOVERNMENT-IN-THE-SUNSHINE

Special: Send 4 participants and get the 5th free

Date: Dec. 2             Time: 9:00am - 4:00pm

                                   Fee: $99.00               Location: Boca Raton

                                   6 hours/.6CEUs         Instructor: Matt Daugherty

 

This workshop covers Florida's Government-in-the-Sunshine with a practical overview of Public Records and Open Meetings requirements. The training is designed to help elected/appointed officials and government employees understand their responsibilities to government transparency. Topics include Public Meetings, Minutes, Public Records Access, Electronic Recordkeeping, and Records Management.

 

Please follow this link for the brochure and registration form

 OR
  
 REGISTER ONLINE
 
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FUNDAMENTALS OF CODE ENFORCEMENT

CODE ENFORCEMENT CERTIFICATION CLASSES AND EXAM

 

Dates: Dec. 7 - 12, 2015

 

Location:  Miramar

 

Classes: 8:00 a.m. - 5:00 p.m. Monday - Friday

 

Please follow this link for the flyer and registration form

OR

  REGISTER ONLINE

 

(If you have any questions regarding the classes please contact

Sue Dean at 561/297-3749 or email her at sdean@fau.edu)

 

Exam: 10:00 a.m. - Noon Saturday Dec. 12 at the same location

 

Please follow this link to register online for the exam

 

(Exam registrations are handled through UCF and only done online.

If you have any questions regarding the exam registration please contact

Susan Pruchnicki at 407/882-3960 or email her at Susan.Pruchnicki@ucf.edu

 

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7 HABITS TO ACHIEVE SUCCESS IN THE WORKPLACE

Date: Dec. 9             Time: 8:30am - 12:30pm

                                   Fee: $75.00               Location: Hallandale

                                   4 hours/.4CEUs         Instructor: Laura Gambino

 

Please follow this link for the brochure and registration form

 OR
 
 REGISTER ONLINE
 
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SPECIFICATION WRITING FOR GOVERNMENT EMPLOYEES

Special: Send 4 participants and get the 5th free

 

Date: Dec. 16         Time: 9:00am - 4:00pm

                                     Fee: $99.00            Location: FAU, Davie Campus

                                     6 hours/.6CEUs      Instructors: Dr. Cliff McCue & Dr. Eric Prier

This workshop examines methods that local governments can utilize when writing functional and performance specifications for the procurement of equipment and supplies, and Scope of Work for services procurement. Subjects covered in this session include:

  • purpose and use of specifications in government procurement
  • types of specifications and their use
  • "hands on" development of performance based specifications
  • "hands on" development of "scopes of work" for services

Please follow this link for the brochure and registration form

 OR
 REGISTER ONLINE
 
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Boca Raton 561-297-3000 Davie 954-236-1000 Dania Beach 954-924-7000 Fort Lauderdale 954-236-1000 Jupiter 561-799-8500 Treasure Coast 772-873-3300