FAQs

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Banner Finance     ePrint     Banner Student    
Web Finance     Marketplace     Web Focus/ODS


BANNER FINANCE

How do I change my Banner password?
Once active, your Banner password will expire every 90 days. If you are having difficulty accessing Banner you could be experiencing a "Banner password about to expire" condition. Additional Information - Changing Your Password and Expiration Notification.

I followed the above instructions, but am still having a problem.
Contact AFTSS

Where can I find more information about Banner?
Visit the link on the left or the Banner Home Page.

I am having a problem with Timekeeping entries.
For support related to Banner HR including Timekeeping, contact  Human Resources.


Banner ePRINT

How do I change my password?
Once active, your ePrint password will expire every 90 days. If you are having difficulty accessing ePrint you could be experiencing a "Banner password about to expire" condition. Your ePrint password is linked to your Banner login and password. Additional Information - PowerPoint Presentation and Expiration Notification.

I see there are Repositories available that I cannot access - who do I contact?
Contact the appropriate area. For example for HR Banner, contact Human Resources.

Where can I find more information about ePrint?
Visit the link on the left.


BANNER STUDENT

What is Banner Student?
Banner Student replaced the OASIS Plus version of the Student Information System in 2007. AFTSS is involved in the Billing/Receivables/Cashiering portion.


 WEB FINANCE

Is Web Finance the same as Banner Owls?
Yes - you access the system by going to https://banner.fau.edu/ and from there you can go specifically to the Financial Information area.

If I have a question about the information, who do I contact?
If it is relating to your personal information, contact Human Resources; if it is financial information, contact the Controller's Office; if it is access or training, contact AFTSS

Where can I find more information about Web Finance / Banner Owls?
Visit the link on the left.


MARKETPLACE (TOUCHNET)

What is Marketplace?
Marketplace is a new system which can be used by University Departments to sell products online with a credit card payment.

What about payment for services or a conference fee?
It can also be used for conference fees or any fee-based services.

How do I pay my telephone bill?
You can pay your telephone bill for personal phone calls using this link http://controller.fau.edu/telephone. Payment may be made using a credit card or web check.

How do I reimburse FAU for personal expenses other than telephone or for an overpayment that I received?
You can reimburse your FAU department for personal expenses other than telephone or for an overpayment that you received using this link http://controller.fau.edu/reimbursements/  Payment may be made using a credit card or web check.

Is it currently available?

Any department interested should contact aftss@fau.edu

How do I access Marketplace?
Visit the Marketplace Home Page at https://epay.fau.edu/C20081_ustores/web/index.jsp


WEB FOCUS/ODS

What is Web Focus or ODS?
Web Focus and the Operational Data Store are systems to store and extract data from Banner.


Any questions contact aftss@fau.edu

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 Last Modified 2/24/14